Terms of Service

1. What CarTek for Business is

CarTek for Business (the “Service”) is a subscription marketplace operated by CarTek that gives verified businesses — auto repair shops, dealerships, insurance providers, and lenders — access to listings posted by car owners in the CarTek consumer app. Listings may include repair requests, vehicles offered for sale, and current insurance or loan terms the owner wants improved.

CarTek is a neutral platform. We are not a repair shop, dealer, insurer, lender, or broker, and we are not a party to any transaction between you and a car owner.

2. Accounts and eligibility

You must be at least 18, provide accurate information about your business, and have authority to bind that business to these terms. One account per business location is recommended; credentials must not be shared outside your organization.

We may verify your business and may suspend or decline accounts that appear inaccurate, fraudulent, or harmful to the marketplace.

3. Subscription, billing, and cancellation

Marketplace access costs $100 per month (plus any applicable taxes), billed through our payment processor, Stripe. Your subscription renews automatically each month on your renewal date until you cancel.

You can cancel anytime from Account → Manage subscription. Cancellation stops future renewals; your access continues until the end of the period you already paid for. Except where required by law, fees already paid are non-refundable, including for partially used periods.

If a renewal payment fails, we may retry it and restrict marketplace access until payment succeeds. We may change subscription pricing with at least 30 days’ notice; changes take effect at your next renewal.

4. Marketplace rules

Listings exist so you can make genuine offers. You agree to: (a) use listing information solely to evaluate and place bids through CarTek; (b) only place bids you intend to honor if accepted; and (c) communicate with car owners through the platform until an owner accepts your offer.

You agree not to: contact owners outside the platform before acceptance; scrape, export, resell, or share listing data outside your business; misrepresent your identity, pricing, or services; or use the Service to build a competing product.

5. Consumer information and confidentiality

Listings can include sensitive material — repair invoices, insurance declarations, loan statements, photos, and location. This information is disclosed to you in confidence, for the sole purpose of preparing an offer. You must protect it, must not share it outside your business, and must delete it on request or when it is no longer needed for an active offer.

Misuse of consumer information is grounds for immediate termination without refund, and may expose you to legal liability.

6. Listings, AI content, and no guarantees

Price analyses, diagnoses, market ranges, and similar content are generated by AI and provided for information only. They may be inaccurate and are not professional advice, an appraisal, or a guarantee of any job’s scope or value.

Listings are created by consumers; CarTek does not verify every statement or document and does not guarantee listing accuracy, owner responsiveness, transaction completion, or business outcomes. Winning bids create a relationship between you and the owner — pricing, workmanship, warranties, financing terms, and policy issuance are entirely between you and them.

7. Suspension and termination

You may close your account at any time. We may suspend or terminate accounts that violate these terms, harm consumers or the marketplace, or create legal risk. If we terminate without cause, we will refund the unused portion of your current billing period as your sole remedy.

8. Disclaimers and limitation of liability

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied. To the maximum extent permitted by law, CarTek’s total liability arising out of the Service is limited to the subscription fees you paid in the three (3) months before the event giving rise to the claim, and CarTek is not liable for indirect, incidental, consequential, or punitive damages, or lost profits.

9. Changes to these terms

We may update these terms as the Service evolves. Material changes will be communicated (for example, by email or an in-product notice) before they take effect. Continuing to use the Service after changes take effect means you accept them.